Terms & Conditions for rune88 — Bangladesh Players

Welcome to rune88. These Terms & Conditions ("Terms") constitute a legally binding agreement between you ("the Player", "you", "your") and rune88 ("we", "us", "our", "the Platform") governing your access to and use of the rune88 website located at https://rune88.app and all associated services, games, and features offered therein.

By registering an account, making a deposit, placing a bet, or otherwise accessing any part of the rune88 platform, you confirm that you have read these Terms in full, that you understand them, and that you agree to be bound by them. If you do not agree to any part of these Terms, you must not use the rune88 platform.

These Terms should be read in conjunction with rune88's Privacy Policy and Responsible Gaming Policy, both of which form part of the overall agreement between you and rune88. In the event of any conflict between these documents, these Terms shall take precedence.

rune88 targets players in Bangladesh and all monetary amounts on the platform are expressed in Bangladeshi Taka (BDT, ৳) unless stated otherwise. All references to "account" mean a registered rune88 player account. All references to "the site" or "the platform" mean https://rune88.app and its associated services.

To open and maintain a rune88 account you must satisfy all of the following eligibility criteria at all times:

• You are at least 18 years of age. rune88 does not permit gambling by persons under the age of 18 under any circumstances.
• You are accessing the platform as an individual acting on your own behalf and not as an agent, representative, or proxy of any third party.
• You are not a current employee, contractor, agent, director, or officer of rune88, nor a close relative of any such person.
• You are not a resident of a jurisdiction where online gambling is explicitly prohibited by applicable law.
• You have not previously been excluded from rune88 or had a rune88 account terminated for breaching these Terms.
• You are acting in good faith and do not intend to use the rune88 platform for any unlawful or fraudulent purpose.

rune88 reserves the right to request documentary evidence of your eligibility at any point. Acceptable documents include a valid national ID card, passport, or birth certificate for age verification, and a utility bill or bank statement for address verification. Failure to provide requested documents within a reasonable timeframe may result in account suspension.

Each player may hold only one registered account on rune88. The creation of multiple accounts by the same individual — whether using different names, email addresses, phone numbers, or payment methods — is strictly prohibited. Accounts found to be duplicates will be closed, bonuses forfeited, and all funds may be withheld pending investigation.

When registering, you must provide accurate, complete, and up-to-date personal information. Any false, misleading, or incomplete information constitutes a breach of these Terms and may result in immediate account closure. You are responsible for keeping your account details current and must notify rune88 promptly of any changes to your personal information.

You are solely responsible for maintaining the confidentiality of your account credentials, including your username and password. You must not share your login details with any other person. rune88 is not liable for any losses arising from unauthorised access to your account that results from your failure to keep your credentials secure.

• Notify rune88 support immediately if you suspect your account has been accessed without your authorisation.
• Do not use account credentials that are identical to passwords used on other platforms.
• Enable two-factor authentication (2FA) for enhanced account security — this option is available in your account settings.

rune88 reserves the right to refuse account registration to any applicant without providing a reason, at its sole discretion.

All deposits and withdrawals on rune88 are processed in Bangladeshi Taka (BDT, ৳). rune88 supports the following payment channels for verified Bangladesh-based accounts:

• Mobile Financial Services: bKash, Nagad, Rocket (Dutch-Bangla Bank), Upay
• Bangladesh Bank Transfers: BRAC Bank, City Bank, Islami Bank, Sonali Bank, Dutch-Bangla Bank
• International Cards: Visa, Mastercard

The minimum deposit amount is ৳500. Minimum and maximum withdrawal amounts are displayed in your account dashboard and may vary by payment method. rune88 does not charge fees on standard deposits or withdrawals, though your payment provider may apply their own transaction charges — rune88 has no control over third-party fees.

All funds deposited to rune88 must originate from a payment account registered in your own legal name. Third-party deposits are not permitted. rune88 will return deposits made from unverified third-party sources and may suspend accounts pending investigation.

rune88 is required to conduct anti-money laundering (AML) checks on all financial activity. rune88 may request source-of-funds documentation for large or unusual transactions. All player funds are held in segregated accounts separate from rune88 operational funds, ensuring that your balance is protected in all circumstances.

rune88 reserves the right to reverse a withdrawal request if it is suspected to involve fraudulent activity, a breach of these Terms, or an AML concern. In such cases you will be notified and given the opportunity to provide clarifying information before a final decision is made.

rune88 offers a range of promotional incentives to new and existing players, including welcome bonuses, deposit match bonuses, free spins, cashback offers, and seasonal promotions tied to events such as Eid, Pohela Boishakh, BPL cricket season, and the T20 World Cup. The specific terms of each promotion — including wagering requirements, eligible games, minimum deposit amounts, and expiry dates — are published on the relevant promotion page and form part of these Terms.

• Bonuses are credited to your account balance after you meet the qualifying conditions stated in the promotion.
• All bonuses are subject to a wagering requirement before they can be converted to withdrawable cash. The applicable wagering multiplier is stated on each promotion.
• Bonuses may only be used on the games specified in the promotion. Using bonus funds on excluded games may void the bonus.
• Bonuses expire within the timeframe stated in the promotion. Expired bonuses are automatically removed from your account balance.
• rune88 does not permit the stacking of multiple bonuses simultaneously unless this is explicitly permitted by the relevant promotion terms.
• Bonuses are non-transferable and have no cash value outside of the wagering requirement fulfilment process.

rune88 reserves the right to modify, suspend, or withdraw any promotion at any time with reasonable notice. Changes to ongoing promotions will be communicated to affected players via the registered email address on the account.

All games available on rune88 are provided by third-party game studios including but not limited to Evolution Gaming, Pragmatic Play, Microgaming, NetEnt, Ezugi, and Spribe. Each game is governed by its own individual rules, which are accessible from within the game interface. Players are responsible for reading and understanding the rules of any game before wagering real money.

All games use certified random number generator (RNG) technology to ensure fair and unpredictable outcomes. Live casino games are streamed in real-time from professional studio environments and are conducted by trained human dealers. rune88 does not modify game outcomes in any way.

• Bets placed and accepted by the rune88 platform are final. Bets may not be cancelled or amended after they are confirmed.
• In the event of a technical malfunction during a game session, all affected rounds are considered void and stakes are returned to the player's account balance.
• rune88 is not responsible for network interruptions on the player's side that result in disconnection during a game. Where a game provider's system records the disconnection, stakes may be refunded at rune88's discretion.
• rune88 reserves the right to void bets placed as a result of obvious errors in displayed odds, pay tables, or game parameters. Obvious errors will be communicated to affected players promptly.

For sports betting, additional rules apply: markets are governed by the rules of the relevant sport, and rune88 follows standard industry conventions for settlement. In-play bets are accepted subject to rune88's current feed availability; rune88 reserves the right to suspend in-play markets at any time without prior notice.

The following activities are strictly prohibited on rune88 and will result in immediate account suspension, permanent ban, forfeiture of all balances, and may result in referral to relevant law enforcement authorities:

• Opening multiple accounts or facilitating the creation of accounts for other individuals
• Providing false, forged, or misleading identity or address documentation
• Using funds derived from criminal activity, money laundering, or fraud on the rune88 platform
• Colluding with other players to manipulate game outcomes or gain an unfair advantage
• Using automated software, bots, scripts, or artificial intelligence tools to place bets or interact with the platform
• Exploiting bugs, glitches, or errors in the platform software to obtain an unfair advantage — any winnings obtained through exploitation of a platform error are void
• Engaging in bonus abuse, including creating duplicate accounts to obtain welcome bonuses multiple times
• Attempting to reverse-engineer, hack, or disrupt the rune88 platform or its underlying infrastructure
• Transmitting harmful software, viruses, or malicious code to the rune88 platform
• Harassing, threatening, or abusing rune88 staff or other players

rune88 is committed to promoting safe, responsible, and sustainable gambling for all players. We recognise that gambling can become problematic for some individuals, and we provide a comprehensive set of responsible gaming tools that are accessible directly from your account settings at no cost.

• Deposit Limits: Set daily, weekly, or monthly deposit caps to manage your spend.
• Session Time Reminders: Set alerts to notify you after a specified period of continuous play.
• Cooling-Off Periods: Take a short break of 24 hours, 7 days, or 30 days during which your account is suspended.
• Self-Exclusion: Permanently or indefinitely exclude yourself from the rune88 platform. Self-exclusion requests are processed within 24 hours and cannot be reversed for a minimum period of 6 months.
• Reality Checks: Enable periodic pop-up messages displaying your session duration and net win/loss figures.

If you believe your gambling is becoming a problem, we strongly encourage you to use these tools and to seek support. For more information, visit our Responsible Gaming page. rune88 promotes the principle that gambling should be a form of entertainment, not a source of income or a means of solving financial difficulties.

rune88 collects, stores, and processes personal data in accordance with its Privacy Policy, which is incorporated into these Terms by reference. By registering an account you consent to the collection and use of your personal data as described in that policy.

rune88 will never sell your personal data to third parties for marketing purposes. Personal data may be shared with payment processors, identity verification services, fraud prevention agencies, and regulatory authorities where required by law. All data is protected by 256-bit SSL encryption in transit and at rest.

You have the right to access, correct, or request deletion of your personal data held by rune88, subject to any legal obligations that require us to retain certain records (for example, financial transaction records required for AML compliance). Please contact the rune88 support team to exercise any data rights.

All content on the rune88 platform — including but not limited to the rune88 brand name, logo, website design, graphics, text, game interfaces, software, and promotional materials — is the intellectual property of rune88 or its licensed content partners and is protected by applicable intellectual property laws.

You are granted a limited, non-exclusive, non-transferable licence to access and use the rune88 platform for personal, non-commercial entertainment purposes only. This licence does not include the right to reproduce, copy, distribute, modify, publicly display, sell, or commercially exploit any part of the rune88 platform or its content without prior written consent from rune88.

The trademarks, logos, and service marks of third-party game studios (including Evolution Gaming, Pragmatic Play, Microgaming, NetEnt, Ezugi, and Spribe) displayed on the rune88 platform are the property of their respective owners and are used under licence.

To the maximum extent permitted by applicable law, rune88 shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use the rune88 platform, including but not limited to loss of profits, loss of data, or financial losses arising from gambling activities.

rune88 provides the platform on an "as is" and "as available" basis. While we make every reasonable effort to ensure continuous uptime and service availability, we do not guarantee that the platform will be uninterrupted, error-free, or free from technical defects. Scheduled maintenance and emergency downtime may occur, and rune88 will endeavour to provide advance notice wherever possible.

• rune88 is not liable for losses arising from internet connectivity failures on the player's side.
• rune88 is not liable for the actions or omissions of third-party game providers, payment processors, or identity verification services.
• rune88's total aggregate liability to any player for any claim arising out of or in connection with these Terms shall not exceed the total net deposits made by that player to rune88 in the 12 months preceding the event giving rise to the claim.

Nothing in these Terms limits or excludes rune88's liability for death or personal injury caused by negligence, fraud, or any other liability that cannot lawfully be excluded.

You may close your rune88 account at any time by contacting the rune88 support team. Upon account closure, any remaining real-money balance (excluding bonus funds) will be returned to you via your registered payment method within a reasonable timeframe, subject to completion of any pending verification requirements.

rune88 reserves the right to suspend or permanently terminate your account at any time if:

• You breach any provision of these Terms
• You are found to be under the age of 18
• You have provided false, forged, or misleading information during registration or verification
• rune88 has reasonable grounds to suspect fraudulent activity, money laundering, or collusion
• Continuation of your account is deemed to present a legal, regulatory, or reputational risk to rune88
• You have made a self-exclusion request under the responsible gaming policy

In cases of termination for cause (i.e., breach of these Terms), rune88 reserves the right to withhold any balance pending investigation. If the investigation concludes that the balance was derived from legitimate play, it will be returned to you. Balances derived from fraudulent activity or bonus abuse will be permanently forfeited.

rune88 is committed to resolving player disputes fairly, transparently, and promptly. If you have a complaint or dispute regarding any aspect of your rune88 account or the platform's services, please follow the process below:

1. Step 1 — Contact Support: Submit your complaint to the rune88 support team in writing at support at rune88.app, providing full details of the dispute, including your account username, the date of the event, and any supporting evidence. All disputes must be submitted within 30 days of the event giving rise to the complaint. Disputes submitted after this period may not be considered.
2. Step 2 — Internal Review: rune88 will acknowledge receipt of your complaint within 48 hours (Bangladesh Standard Time, UTC+6) and will conduct a full internal review. A written response will be provided within 14 business days of acknowledgement.
3. Step 3 — Escalation: If you are not satisfied with rune88's response, you may request escalation to a senior review panel. The panel's decision will be communicated within a further 14 business days and will be final and binding.

rune88 reserves the right to amend, update, or replace these Terms at any time. Changes will be communicated to registered players via the email address on file and will be published on this page with a revised effective date. Material changes — those that significantly affect player rights or obligations — will be communicated with a minimum of 14 days' advance notice.

Your continued use of the rune88 platform after the effective date of any amendment constitutes your acceptance of the revised Terms. If you do not agree with any changes, you must stop using the platform and close your account before the effective date of the amendment.

It is your responsibility to review these Terms periodically to ensure you are aware of the current version. rune88 recommends bookmarking this page for easy access.

If you have any questions about these Terms & Conditions, or if you wish to exercise any rights described herein, please contact the rune88 support team using the details below:

• Email: support at rune88.app (plain text — not a clickable link)
• Website: https://rune88.app
• Support Hours: 24 hours a day, 7 days a week, 365 days a year (Bangladesh Standard Time, UTC+6)

rune88 aims to respond to all written enquiries within 48 hours. For urgent account security matters, please mark your message as urgent and a senior support agent will prioritise your case.