Responsible Gaming — Play Safely with rune88

Our Commitment

Gaming as Entertainment — Not an Escape

At rune88, responsible gaming is not just a legal obligation — it is a core part of how we operate. We are genuinely committed to providing a safe, transparent, and enjoyable platform for all players in Bangladesh, and that means giving our community the knowledge and tools to make informed, healthy choices about how they play.

Online gambling, whether you are betting on BPL cricket, spinning slots, or exploring live casino games, should always be a leisure activity. Like watching a film or dining out, it comes with a cost, and that cost should always be money you can afford to spend. rune88 strongly advises every player to set a personal entertainment budget before each session and to treat any losses as the price of entertainment — never as money that needs to be recovered.

Problem gambling affects a small but significant portion of the gambling population worldwide, and Bangladesh is no different. The warning signs can develop gradually, often without the person realising how serious the situation has become. rune88 has invested in a suite of responsible gaming tools that are directly accessible from your account settings at any time, around the clock, without needing to contact support.

If you are concerned about your own gambling habits or those of someone close to you, we strongly encourage you to read this page in full, use the self-assessment checklist below, and reach out to the rune88 support team or a qualified counselling service. There is no shame in asking for help — taking action early is the most effective way to prevent gambling from becoming a serious problem.

              rune88's Core Responsible Gaming Principle: Every feature on our platform — from deposit limits to self-exclusion — is designed to put the player in control. You set the boundaries; we enforce them, no questions asked.
            

Is Gambling Affecting You?

If you answer "yes" to any of the questions in our self-assessment checklist, it may be time to use one of rune88's responsible gaming tools or seek external support.

Do you spend more than you intended to when gambling?
Do you chase losses by placing more bets to try to win money back?
Has gambling caused conflict with family or friends in Dhaka, Chittagong, or anywhere else?
Do you feel anxious, irritable, or depressed when you are not gambling?
Have you borrowed money or sold belongings to fund gambling?

              If you answered yes to any of the above, please contact rune88 support immediately or use the self-exclusion tool in your account settings.
            

Built-In Player Protections

Responsible Gaming Tools Available on rune88

Every rune88 account comes with a full suite of responsible gaming tools, accessible at any time through your account settings panel. No waiting period, no approval required — your wellbeing is always the priority.

Deposit Limits

Set a daily, weekly, or monthly cap on how much BDT you can deposit into your rune88 account. Once the limit is reached, no further deposits can be made until the period resets. Limits can be reduced immediately but increases require a 24-hour cooling period to prevent impulsive decisions.

Session Time Limits

Define the maximum length of a single gaming session on rune88. When your session timer expires, you will receive a clear on-screen notification. This feature helps prevent the "just one more game" pattern that can lead to extended, unplanned play sessions.

Time-Out / Cooling-Off Period

Need a short break from gambling? Activate a time-out period of 24 hours, 48 hours, 7 days, or 30 days. During a time-out, your rune88 account is temporarily suspended — you cannot log in, place bets, or make deposits. Your account balance is preserved and accessible again once the period ends.

Self-Exclusion

If you feel that gambling is causing serious harm, rune88 offers a self-exclusion option for periods of 6 months, 1 year, 3 years, or permanently. During self-exclusion, your account is completely deactivated and all marketing communications are suspended. This action cannot be reversed before the exclusion period ends.

Loss Limits

Set a maximum amount you are willing to lose within a defined period. rune88 will automatically suspend betting activity on your account once the loss threshold is reached. This tool is particularly effective for players who find it difficult to stop when on a losing streak.

Reality Check Notifications

Enable periodic pop-up reminders during active gaming sessions showing how long you have been playing and your net win/loss position for the session. Reality check notifications appear every 30, 60, or 90 minutes based on your preference, helping you make a fully informed decision about whether to continue.

Self-Assessment

How Healthy Is Your Relationship with Gambling?

The following checklist is adapted from internationally recognised problem gambling screening tools. Answer honestly — your responses are private and are not shared with rune88 or any third party. This checklist is for personal reflection only, not a clinical diagnosis.

1

Have you ever gambled with money that was meant for essential expenses such as rent, food, or utility bills?

2

Have you ever lied to family members, friends, or colleagues about how much time or money you spend gambling?

3

Do you find yourself thinking about gambling when you are supposed to be focused on work, studies, or family responsibilities?

4

Have you ever tried to cut down on your gambling but found it difficult or impossible to stick to your own limits?

5

Do you feel a strong urge to gamble more after a win, believing you are "on a roll" and should continue?

6

Has gambling ever caused you significant financial difficulty, stress, or anxiety in your daily life in Bangladesh?

7

Have you ever borrowed money from bKash, Nagad, a bank, or from family members specifically to gamble?

8

Do you gamble as a way to escape from stress, boredom, depression, loneliness, or personal problems?

            Scoring Guide: If you answered "yes" to 3 or more questions, we strongly encourage you to use rune88's time-out or self-exclusion tools and consider contacting a professional counselling service. Even 1–2 "yes" answers are a signal to set stricter deposit or session limits immediately.
          

Understanding Problem Gambling

Recognising the Signs Early

Problem gambling, sometimes called gambling disorder, is characterised by an inability to control gambling behaviour despite negative consequences. It exists on a spectrum — from mild gambling-related harm to severe addiction — and can affect anyone, regardless of age, profession, or income level.

In Bangladesh, gambling is a popular leisure activity for many adults, particularly around BPL cricket season, T20 tournaments, and major sporting events. The fast-paced, high-energy environment of online betting platforms like rune88 can, for some individuals, make it harder to step back and assess one's own behaviour objectively.

Common early warning signs include:

Spending more time and money on gambling than originally planned
Feeling restless, irritable, or anxious when not gambling
Using gambling to cope with stress, low mood, or life difficulties
Neglecting responsibilities at work, at home, or in personal relationships
Hiding gambling activity from people close to you
Repeated unsuccessful attempts to control or stop gambling

The good news is that problem gambling is a recognised and treatable condition. Early intervention is far more effective than waiting until the problem becomes severe. rune88's responsible gaming tools are specifically designed to support early intervention at the account level, while professional counselling services can provide deeper, personalised support.

              Remember: Seeking help is a sign of strength, not weakness. rune88 will never penalise, judge, or disadvantage any player for using responsible gaming tools or requesting support. Your account and any available balance remain fully protected when you activate any responsible gaming feature.
            

rune88 also encourages players to be mindful of the people around them. If you are concerned that a friend or family member in Dhaka, Sylhet, Khulna, Chittagong, or elsewhere in Bangladesh may be experiencing gambling-related harm, please gently share this page with them and encourage them to seek help.

Step-by-Step Guide

How to Activate Responsible Gaming Tools on rune88

All responsible gaming controls are available directly within your rune88 account. Here is how to access and apply them in a few simple steps.

Step 1

Log In to Your Account

Visit rune88.app and log in to your registered player account using your username and password. If you have two-factor authentication enabled, complete the verification step as usual.

Step 2

Navigate to Account Settings

Click on your account profile icon in the top right corner of the platform. From the dropdown menu, select "Account Settings" and then navigate to the "Responsible Gaming" tab within the settings panel.

Step 3

Choose Your Tool

Select the responsible gaming tool you wish to activate — deposit limit, loss limit, session time limit, reality check, time-out, or self-exclusion. Each tool displays a clear explanation of how it works before you confirm your selection.

Step 4

Confirm & Apply

Set your preferred parameters (e.g., daily deposit limit of ৳2,000 or a 7-day time-out) and confirm your selection. The tool activates immediately. For self-exclusion, you will receive a confirmation email to the address on your rune88 account.

        Need Help Activating a Tool? If you experience any difficulty accessing the responsible gaming settings, or if you want to request self-exclusion urgently, contact the rune88 support team directly at support at rune88.app. Our team is available 24 hours a day, 7 days a week (Bangladesh Standard Time, UTC+6) and will process any responsible gaming request as the highest priority.
      

Healthy Play Guidelines

Tips for Keeping Gambling Fun at rune88

The vast majority of rune88 players enjoy the platform responsibly, treating it as one of many forms of entertainment. These practical guidelines can help you stay in that majority:

Set a fixed budget before you play. Decide in advance the maximum amount of BDT you are willing to spend in a session and stick to it. Never exceed your entertainment budget, regardless of outcomes.
Never chase losses. If you have lost money, accept it as the cost of entertainment and do not increase your bets in an attempt to recover it. Chasing losses is one of the most common paths to problem gambling.
Take regular breaks. Step away from the screen every 30–60 minutes. Use rune88's reality check feature to receive automatic reminders.
Do not gamble when emotional. Avoid gambling when you are stressed, upset, tired, or under the influence of alcohol. Emotional states impair judgment and increase the risk of poor decision-making.
Balance gambling with other activities. Make sure gambling is just one of many leisure activities in your life. Maintain strong social relationships, hobbies, and regular exercise.
Never gamble with borrowed money. Only use money that is genuinely yours and that you can afford to lose entirely without affecting your essential living expenses.
Keep gambling private from minors. Ensure that children and young people under 18 in your household in Bangladesh cannot access your rune88 account. Use device-level parental controls where possible.
Track your gambling activity. Use rune88's account history feature to review how much time and money you are spending on the platform each week. Honest self-monitoring is one of the most effective responsible gaming practices.

18+ Policy & Underage Protection

Protecting Young People from Gambling Harm

rune88 operates strictly as an adults-only platform. All new account registrations require age verification, and rune88 will not activate any account where the registered user cannot confirm they are 18 years of age or older. This is a firm policy with no exceptions.

Bangladesh has a young and rapidly growing online population, and rune88 takes its responsibility to protect underage individuals very seriously. If we have any reason to suspect that an account holder may be under 18 — whether through our own monitoring or a report from a third party — we will immediately suspend the account pending a full age verification review.

We encourage all parents and guardians across Bangladesh to take proactive steps to ensure that young people under their care cannot access gambling platforms. Recommended measures include:

Installing parental control software on shared family devices and smartphones
Keeping your rune88 login credentials strictly private and never sharing them with others
Having open, honest conversations with young people about the risks associated with gambling
Using device-level screen time and app restriction tools available on Android and iOS

Report Underage Access: If you believe a person under 18 has registered a rune88 account, please report it immediately to support at rune88.app. We will investigate all such reports with urgency and take appropriate action, including account suspension and full data deletion in line with our Privacy Policy.

rune88 also complies fully with advertising standards that prohibit the targeting of gambling promotions at individuals who are under 18 or who are not registered platform users.

External Support

Where to Get Help Beyond rune88

rune88's built-in tools are a strong first line of support, but if you feel that gambling has become a serious problem in your life, professional help is the most effective path forward.

Talk to a Counsellor

Professional mental health counsellors and addiction specialists in Bangladesh can provide confidential, non-judgmental support for gambling-related concerns. Contact a trusted counselling service in Dhaka, Chittagong, Sylhet, or your nearest city for an initial consultation.

Community Support Groups

Peer support groups for individuals experiencing gambling-related difficulties operate across Bangladesh. Sharing experiences with others who understand the challenges of problem gambling can be a powerful complement to professional counselling and personal management tools.

Online Self-Help Resources

A range of reputable, evidence-based self-help guides and workbooks for problem gambling are available online in English. These resources provide practical exercises and strategies for managing gambling urges, rebuilding finances, and restoring healthy relationships.

Mental Health Services

Problem gambling is recognised as a mental health condition. National Institute of Mental Health (NIMH) facilities in Bangladesh and private psychiatric services in Dhaka and other major cities can provide comprehensive assessments and treatment plans for gambling disorder.

Contact rune88 Support

The rune88 support team is available 24/7 at support at rune88.app. We can immediately activate any responsible gaming tool on your account, escalate to senior case managers, provide guidance on external resources, and process permanent self-exclusion requests without delay.

Family & Loved Ones

Gambling harm affects not just the individual but also their family and close friends. If someone you care about is experiencing gambling-related difficulties, family therapy and support groups for affected loved ones are available across Bangladesh and can make a meaningful difference.

Responsible Gaming at rune88 — Play Smart, Stay in Control